Monday, February 5, 2007

Dell - The Battle Begins

Over the weekend I shared my thoughts on the uphill battle that Michael Dell and his company faces. The stock is off to a higher start. What's the easiest way to save money fast? Oustourcing would be the quick answer in corporate America these days.

2 comments:

Anonymous said...

Good morning

Is outsourcing or offshoring always the answer? Reference American Apparel. They seem to be able to do manage a highly volatile manufacturing process in house and on shore.

-David

Jim K said...

David, my feeling is it will be a tough road to hoe for Dell. Outsourcing customer support to India is one of the biggest complaints its customers have. Over the long run, it doesn't seem like a good answer.